Microsoft 365 Applications

National IT provides end-to-end support for Microsoft 365 applications. We can provide both end-user support and technical support to configure each tool.

We have provided examples of how National IT Services could support each app below. Some are basic end-user support and some are more technical and involve the Microsoft 365 architecture itself.

If you don’t see your use case below, contact us today!

Microsoft Word

  • Creating templates for official documents.
  • Implementing a system for centralized document storage and management.
  • Providing support/training for advanced features like track changes, commenting, and document collaboration.

Microsoft Excel

  • Developing sophisticated data models or macros for government use.
  • Offering training on data analysis tools and functions within Excel.
  • Ensuring proper data governance for spreadsheets that contain sensitive information.

Microsoft PowerPoint

  • Designing official presentation templates that align with branding guidelines.
  • Training employees on how to effectively use multimedia and design elements.
  • Ensuring compatibility and proper display of presentations across government systems.

Microsoft Access

  • Building and maintaining custom databases for various departments.
  • Ensuring that data stored in Access databases is secure and backed up.
  • Integrating Access with other applications for seamless data flow and reporting.

Microsoft Publisher

  • Providing templates for brochures, newsletters, and other publications.
  • Ensuring the application is updated and maintained for security and reliability.
  • Assisting with the import/export of files from other Microsoft 365 applications.

Microsoft SharePoint

  • Creating and managing a secure intranet for internal communication and document sharing.
  • Customizing SharePoint to meet the unique workflow needs of different departments.
  • Establishing governance policies for content management and retention.

Microsoft OneDrive

  • Manage user storage limits and permissions.
  • Implementing protocols for sharing and collaboration of sensitive documents.
  • Integrating OneDrive with other Microsoft 365 services for seamless work across applications.

Microsoft Teams

  • Administering Teams for inter- and intra-departmental communication.
  • Setting up secure channels, meeting policies, and compliance recording.
  • Integration with other Microsoft 365 apps for productivity enhancement.

Microsoft OneNote

  • Training staff on how to organize notes, meetings, and research in OneNote.
  • Ensuring OneNote’s efficient integration with Outlook for meeting notes.
  • Managing synchronization across devices for seamless access to information.

Microsoft Outlook

  • Maintaining email servers and ensuring up-time for critical communication.
  • Setting up and managing user accounts and distribution lists.
  • Implementing security measures like spam filters and sensitive information protection.

For each of these applications, National IT Services can provide valuable support through training, customization, data governance, and technical support. These services help ensure that the public sector leverages the full potential of Microsoft 365 applications for effective, efficient, and secure operations.